SHIPPING & RETURNS
Shipping Policy
At Manta Market, we strive to ensure that your shopping experience is seamless. Our shipping policy outlines the methods we use to deliver your unique high-end clothing items efficiently and securely. We prioritize transparency, providing clear information on shipping costs and estimated delivery times to help you plan your purchase confidently.
We also take great care in packaging your items to ensure they arrive in perfect condition. If you have any questions regarding our shipping methods, feel free to reach out to our customer service for assistance.
Return & Exchange Policy
At Manta Market, we want you to love your purchase. If something isn't quite right, we're here to help.
You may request a return within 15 days of delivery.
Items must be shipped back within 7 days after your return request is approved.
To qualify for a return, items must be:
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Unworn and unused
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In the same condition received
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Free of odors, stains, pet hair, or damage
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Returned with original tags attached (if applicable)
Vintage & Pre-Loved Items
Many items sold by Manta Market are vintage or pre-loved. Minor signs of wear are considered part of the character of these pieces and will always be described and photographed whenever possible. Returns cannot be accepted simply because an item shows expected vintage wear that was disclosed in the listing.
Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong item, please contact us within 3 days of delivery.
Include:
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Your order number
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Photos of the item
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Photos of the packaging
We'll make it right as quickly as possible.
Refunds
Once your return is received and inspected:
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Refunds are issued to your original payment method.
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Processing usually takes 3–5 business days after approval.
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Your bank or credit card company may require additional time to post the refund.
Original shipping charges are non-refundable unless the return is due to our error.
At Manta Market, your satisfaction is our priority. We aim to provide a hassle-free return process, enabling you to shop with confidence knowing that we stand behind the quality of our products and your shopping experience.